Influencers in the eye of the hurricane after promoting a false travel agency

The history of the web sietevuelos.com It seemed too good to be true: trips to destinations like New York, Tokyo, Dubai or Paris for just 1,000 euros (with flights and accommodation included). Backed by the impulse of at least 15 influencers and with hardly any previous presence in the sector, the platform quickly went viral.

However, just a few weeks after its launch, the web has been closed and Facua-Consumers in action He has taken the case before the State Attorney General’s Office for alleged fraud.

Teresa de Andrés, Adara Molinro, Nagore Robles Y Oriana Marzoli were some of the content creators who promoted sietevuelos.com In his Instagram profiles, accumulating among all of 12 million followers. The publications highlighted the alleged launch offer of the agency and encouraged their communities to reserve as soon as possible. But, What seemed an exclusive opportunity has become a nightmare for dozens of consumers.

Controversy in the networks by the fraud of sietevuelos.com

Facua has compiled the complaints of numerous users who claim to have paid up to 1,000 euros without receiving tickets or promised reserves. Nor did they get a response from the platform, which has already ceased its activity. The web, now Inactiveoffered integrated tour packages, but did not include any of the basic legal data required by law: Neither telephone, nor business name, nor nif.

According to Facua, sietevuelos.com failed to Article 10 of the Information Society Services Law (LSSI) and the Article 20 of Royal Legislative Decree 1/2007 of consumer protection. Nor was it registered as an authorized agency, despite having claimed to be linked to the International Air Transport Association (IATA), an organization reserved exclusively to airlines.

In addition to the formal complaint before the Prosecutor’s Office, Facua You have opened a way of attention for affected people and recommends file a complaint with the State Security Forces and Bodies. Some affected have begun to be grouped into social networks, such as Instagram account @FECTADASPORSIETEVUELOS, which serves as a point of contact to share information and testimonies.

The influence of influencers

After knowing the scandal, many of the influencers involved have erased any trace of the promotion. Some of them have manifested in networks that were also deceived, having not received the compensation agreed by the campaign.

In the midst of this controversy, an affected follower wrote to Marina García, one of the influencers promoted by the agency, telling her anguish: “I have scammed € 1000 … the money of my vacation … I am very nervous and sad.”

1/3

2/3

3/3

Marina responded publicly showing her willingness to support those affected: “We don’t know anything about the travel agency, we have been sending emails and nobody answers … I am willing to help you with whatever necessary, but so far we have no more information,” wrote the creator of content.

This case puts on the table the responsibility of content creators when promoting brands or services, especially when they can directly affect the economy and trust of their followers.