New version of Agentforce 2DX revolutionizes the integration of AI in business processes

Salesforceworld leader in CRM based on AI, has presented Agentforce 2dxthe latest version of Agentforceyour digital work platform to incorporate Autonomous AI Agents and trusted to business processes. In this new version, Agentforce takes another step, allowing agents to be proactive and operate autonomously in the background, opening new possibilities beyond traditional cases for customers and employees. With these new capabilities, organizations can now integrate, without any problem, autonomous agents in their data systems, business logic and existing user interfaces. This allows the proactive agents to operate independently in the background, anticipate the needs of the business and take measures dynamically, improving Efficiency, agility and scalability.

Agentforce 2dx It also marks the launch of a set of tools low-code y pro-code For Salesforce developers that allows them to configure, test and implement agentforce safely and faster. In addition, it incorporates advanced analysis to help equipment to supervise, purify and optimize the performance of agents with real -time data and guidance. To experiment with these tools, Salesforce offers Agentforce Developer Editiona completely free environment in which developers can create agent prototypes using agentforce and also explore the capacities of Data Cloudthe Data Motor to Salesforce Hyperscale.

Agentxchange: Marketplace for agents Ia

Besides, Salesforce has presented AgentExchangethe Marketplace and community of trust for agentforce that is integrated into Salesforce, providing new opportunities for partners to participate in this growing digital labor market of 6 billion dollars. AGENTEXCHANG will accelerate agentforce deployments with a Templates and actions library ready to use. In this way, it helps companies save time and resources while allowing partners to sell their components and take part in the growing market of AI agents. AGENTEXCHAnge arrives with more than 200 initial partners and hundreds of actions ready to use, each of which has passed a rigorous security review and is backed by customer reviews. This new platform will allow to quickly create and deploy AI agents in multiple professions and industries.

Agentforce 2dxtogether with the new tools for developers and agentxchangeis launched in parallel with the community Agentblazeran inclusive group for administrators, developers, CTO, CIO and other leaders of OF That they can share best practices and learn the necessary skills in Trailhead to, thus, create companies focused on the AI ​​of agents.

«Today, companies have more work than workers, and agentforce has arrived to fill that void. By expanding digital workforce beyond CRM, we are making it easier than ever for organizations to integrate artificial intelligence into any workflow or application, either to manage routine tasks, increase the number of employees or connect with customers. With deep integrations in the entire Salesforce platform, the CIO, IT leaders and developers can create agents without problems and automate work from anywhere, promoting efficiency and innovation and creating new opportunities in a digital labor market valued in 6 billion dollars, ”he says Adam Evans, Executive Vice President and General Director of the Salesforce AI platform.

Why is it important

He 96% de developers believe that AI agents They will positively transform the experience of developers. The Age of agents It represents the next evolution of automation, with agents capable of operating independently to execute tasks, make decisions and optimize workflows without constant supervision. Unlike traditional AI chatbots, which require manual instructions or rigid programming, this new agents dynamically responds to data in real time and the evolution of business needs.

Salesforce’s latest improvements in this field represent a great leap into the way organizations integrate agents into their daily operations. When integrating the IA Without fissures in applications, workflows and processes, the AI ​​agents for companies will not only help, but will act.